Design-A-Lanyard FAQ?s
| Q. | How can I show my designs to others? |
| Q. | Will Design-A-Lanyard allow me to upload my logo (or other artwork) and see it displayed on the lanyard I am designing? |
| Q. | Can I get an actual sample of the lanyard I am ordering? |
| Q. | How will I know what shipping charges apply to my order? |
| Q. | What type of artwork do you need for my logo (or other graphics)? |
| Q. | Will Design-A-Lanyard allow me to see a lanyard with multiple imprint colours? |
| Q. | Does this website include all available lanyard styles? |
| Q. | Will my order be saved so I can place an exact re-order in the future? |
| Q. | When I enter a quantity of 250 lanyards, I only see a few styles. Is this all you offer? |
| Q. | When I return to Design-A-Lanyard it already has information (quantity, lanyard styles, colour selections, etc.) filled in. Why is that? |
| Q. | How can I show my designs to others? |
| A. |
There are three ways to do this. The best option is to click on the SAVE/HELP button in the bottom right corner of all design pages. Clicking on this button will open another window where you can decide between two different SAVE options. Selecting either one of these options will generate a unique Design # and Password for your lanyard. At any point in the future, you can return to the Design-A-Lanyard Home Page, click on Open a Saved Project, enter your Design # and Password and retrieve your saved project. |
| Q. | Will Design-A-Lanyard allow me to upload my logo (or other artwork) and see it displayed on the lanyard I am designing? |
| A. |
No, the current version of Design-A-Lanyard only displays text on the lanyard |
| Q. | Will I see a proof of my lanyard before it is manufactured? |
| A. |
Yes. Once your order has been finalized, you will receive a colour proof of your lanyard via email 24-48 hours. This will allow you to double-check your design and/or make any changes before we begin production. Your written approval of this proof (via return email) is required before we proceed to make your lanyards. Note: If changes are required, we will then submit another colour proof for your approval. |
| Q. | Can I get an actual sample of the lanyard I am ordering? |
| A. |
Yes. However, there is a charge of €75.00 for 10 samples (plus shipping). Note: It will also delay the actual production of your lanyards by the length of time it takes to manufacture this sample, ship it to you, and receive your signed approval (via fax or email). |
| Q. | How will I know what shipping charges apply to my order? |
| A. |
Shipping charges are based on quantity and type of delivery service you require. Please consult our customer service team for the exact amounts. |
| Q. | What type of artwork do you need for my logo (or other graphics)? |
| A. |
We can accept program files for Illustrator® (Version 'CS' or less), PhotoShop® (Version 'CS' or less)... or images saved in TIF, GIF, JPG (300 dpi or higher), EPS or PDF formats. Call us for details or instructions… |
| Q. | Will Design-A-Lanyard™ allow me to see a lanyard with multiple imprint colours? |
| A. |
No, the current version of Design-A-Lanyard allows you to see on the screen only a one-colour lanyard. However, you can make your choices (style, material, number of colours, attachment, etc.) and get the price for the multiple colour lanyard you design. Once your order is submitted, you will receive a colour proof of your lanyard in 24-48 hours for your approval. |
| Q. | Does this website include all available lanyard styles? |
| A. |
No. We have included the most popular lanyard styles… and included additional styles, which you can see when clicking on the words additional styles at the top of the Lanyard Styles selection page. If you are looking for a particular style that you do not see on this website, call us. |
| Q. | Will my order be saved so I can place an exact re-order in the future? |
| A. |
Yes, all work is saved by using the "SAVE/HELP" button |
| Q. | When I enter a quantity of 250 lanyards, I only see a few styles. Are these the only lanyard styles you offer? |
| A. |
No, but these are the only styles available with a minimum of 250 lanyards. If you enter a quantity of 500 lanyards, you will see more choices (with a minimum of 500 pieces). If you enter a quantity of 1,000+ lanyards, you will see all of our lanyard styles, because our highest minimum is 1,000 pieces. |
| Q. | When I return to Design-A-Lanyard it already has information (quantity, lanyard styles, color selections, etc.) filled in. Why is that? |
| A. |
This should only occur if your internet browser is set-up to remember the information from your last session. To clear this information, click the "START OVER" in the lower right-hand corner. |